Refund policy

Return & Refund Policy

Returns

We offer a 7-day return policy. This means you have 7 days from the date you receive your item to request a return.

To be eligible for a return, your item must meet the following conditions:

  • Be in the same condition as received (unused, unworn, and unaltered)
  • Include all original tags and packaging
  • Be accompanied by a receipt or proof of purchase

All returned items must also include:

  • Original packaging (boxes, manuals, warranty cards, etc.)
  • Certificates of authenticity, grading, or appraisal (if applicable)
  • Unopened packaging with intact seals (where applicable)

We do not accept returns for items that:

  • Show signs of wear, use, or damage
  • Are missing parts or components
  • Have been resized, altered, or tampered with after delivery
  • Are damaged due to customer misuse or negligence
  • Are in a condition that makes them unsellable

How to Start a Return

To initiate a return, please contact us at info@strictlytrendy.com

If your return is approved, we will provide instructions on how and where to send your item. Returns sent without prior approval will not be accepted.

For any questions regarding returns, feel free to contact us at the same email address.

Damages & Issues

Please inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, contact us immediately so we can evaluate the issue and resolve it promptly.

Non-Returnable Items

Certain items are not eligible for return, including:

  • Perishable goods (e.g., food products)
  • Personal care items (e.g., beauty products)

If you are unsure whether your item qualifies for return, please contact us (info@strictlytrendy.com) before making a request.

Additionally, we do not accept returns on:

  • Sale items
  • Gift cards

Exchanges

The fastest way to receive a replacement item is to return the original item. Once your return is approved, you can place a new order separately.

Refunds

Once we receive and inspect your return, we will notify you of the approval status.

If approved, your refund will be issued to your original payment method. Please note that processing times may vary depending on your bank or credit card provider.